Service & support · Tajikistan
Computer diagnostics and repair in Dushanbe: startup faults, overheating and instability. We check the configuration and agree on repairs or upgrades.
01 / Service scope
Unexpected restarts can involve power, memory, cooling or software. Symptom-based checks help agree the required work and avoid replacing working parts.
Power and component checks.
Tell us when the problem began, whether there are beep codes and whether an image appears. Diagnosis needs to distinguish faults in the system unit from the display, cable or power supply. A brief successful startup does not prove stability under load.
Maintenance suited to the hardware design.
Cooling checks cover fans, dust and case placement. Thermal-interface materials are replaced where needed and appropriate to the components. Noise can also come from a drive or power supply, so its source is identified first.
Check compatibility before buying a part.
Memory, SSD and graphics upgrades require checks of the board, processor, interfaces, power and case size. System/file transfer is agreed separately. Back up important data beforehand; reinstalling an operating system is not recovery of a damaged drive.
02 / Process
The details needed to get started.
Describe the symptoms, configuration and recent changes. Confirm what to bring and which files matter; do not send passwords through the form.
A clear scope and estimate.
Diagnostics and consultation are free. We check the fault and component compatibility, then propose repair or an upgrade with work and parts priced separately.
Agree costs and changes before proceeding.
Agree the cost, parts and timing before repair. File transfer, operating system reinstallation and additional work require separate agreement.
Check the result against the agreed task.
Check the original fault and agreed functions, including stability under a suitable load. At handover, explain the completed work and warranty terms for that repair.
03 / Result
Check the computer in the agreed usage scenario, rather than only confirming it starts. For upgrades, verify component compatibility and operation of your applications.
04 / Pricing
Diagnostics and consultation are free. The estimate depends on the cause, component compatibility and load testing. Operating system reinstallation, file transfer and upgrades are agreed separately from fault repair.
We handle enquiries from almost all of Tajikistan. Delivery, handover or an on-site visit, if needed, are agreed for your city in advance. Terms depend on the address, task and specialist availability; this page does not imply identical service times in every locality.
05 / Useful information
What to bring usually depends on the symptoms. A display or peripheral issue may require the relevant device and cables too.
Not always. Slowdowns may be caused by storage, insufficient memory, overheating or an application fault. We first identify the cause; operating system reinstallation is agreed separately.
Tell us before work begins and make a backup. Data access and transfer are agreed separately; data preservation cannot be guaranteed in advance when storage is faulty.
First identify the fault and application requirements. Then compare compatible component costs, the condition of other parts and the expected result; an upgrade does not resolve every fault.
Diagnostics and consultation with a service engineer are free. Repairs, consumables and parts are priced separately after inspection and agreement on the work.
The engineer call-out within the city is free. Address, timing and the possibility of on-site work are agreed in advance; repairs and parts are not automatically included.
Before work starts, confirm the warranty terms for the selected operation and part. They depend on the repair and device condition; this website does not set one duration for every fault.
Let’s discuss the next step
Describe the fault, when it started and recent changes. State the configuration or PC model, applications and city; mention any important data on the drive.
+992 44 655 00 00info@nekon.tj
