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REPAIRS AND SERVICING

WE’LL FIND THE CAUSE. RESTORE YOUR WORK.

Computer, laptop and printer repairs. Diagnostics, servicing and IT support for individuals and organisations.

Electronic servicing illustration

Repair. Support. Knowledge.

Choose a path: restore a device or help employees use a solution.

Diagnosis and repair →

Consulting and training →

AT HOME AND AT WORK

YOUR EQUIPMENT.OUR CARE.

For individuals

We assess faults in computers, laptops and printers.

For organisations

We discuss your equipment fleet, support needs and service format.

Components

We check the device model and compatibility of required parts.

Before handing over the device, tell us which data must be preserved. We agree the scope and service terms for your request.

CHOOSE YOUR DIRECTION.

Describe the task and we will agree a suitable solution.

PC repair

Describe the computer configuration and fault symptoms. Say when the issue started and whether data must be preserved.

Laptop repair

Provide the exact laptop model and fault description. Mention any drops, liquid damage or previous repairs.

Display repair

Provide the display model and describe the picture or power issue. A screen photo and connection details are useful.

Server repair

Provide the server model, error messages and drive status. Explain the operational impact and whether backups exist.

Cartridge repair and refilling

Provide the printer model and cartridge code. Describe current print quality, previous refills and cartridge condition.

Cartridge refurbishment

Provide the cartridge code and a print-defect sample. Mention previous refills and known component damage.

Component replacement

Provide the device model and component to replace. Specify compatibility, the purpose of replacement and any data migration needs.

Diagnostics

Describe the device, symptoms and how the problem began. Say whether it recurs and what you have already tried.

Preventive maintenance

Provide the equipment model, operating conditions and last service date. Describe temperature, noise or performance issues.

On-site engineer visit

Provide the address, device list and task. Agree on site access, a contact person and a suitable time.

Delivery

Specify the order, address and recipient contact. Delivery availability, terms and timing are agreed for each request.

IT outsourcing

Describe your device fleet, staff count and main systems. Specify support tasks, business hours and response requirements.

FROM FAULT TO RESULT.

  1. 01

    Request

    Tell us the model, symptoms and circumstances of the fault.

  2. 02

    Diagnostics

    We identify the cause and the possible scope of repairs.

  3. 03

    Agreement

    We discuss cost, parts and timing before carrying out repairs.

  4. 04

    Verification

    We check the result and return the equipment.

Three things before handing over a device.

01

Record symptoms

When the issue started, how often it occurs and what preceded it. A photo of an error message helps explain the situation.

02

Identify important data

Before any work, identify irreplaceable files. If the device works, save an accessible backup.

03

Agree on what to bring

Check whether the power supply, cables or accessories are needed. Record condition and contents at handover.

Let’s focus on your task.

Attach specification

What are you looking for?

Start with a service or equipment name.

NEKON Assistant

Demo · answers from our guide

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